Emerging Tech: Use Generative AI to Transform Conversational AI Solutions


Voice will be a preferred user interface and GenAI-native startups will emerge, disrupting the established markets for numerous tech companies.

Learn now how this new tech-trend can boost competitiveness and provide new, distinctive capabilities, plus recommendations on how to monetize AI to its full potential.

This Gartner report is the second in a series commissioned by Cirion to share knowledge and groundbreaking information with its customers.


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Gartner, Emerging Tech: Use Generative AI to Transform Conversational AI Solutions, Annette Jump, i.e. 24 July 2023

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Inside the Report:

"Generative AI will advance the capabilities of conversational AI and broader AI solutions over the next two years. Product leaders should leverage the combinatorial impact of GenAI to advance product capabilities, develop use cases and benefit from burgeoning business opportunities." Also,"The opportunities to benefit from these rapid tech developments and accelerate your solutions toward becoming more GenAI-enabled will exist around multiple areas"

And more:

  • • “By 2025, AI avatars leveraging text to video using GenAI technology will support 70% of digital and marketing communications”
  • • “By 2026, 50% of all sales and marketing software providers will incorporate advanced VAs as their front-end user interface”

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Transform Conversational AI Solutions


GenAI technologies can generate new derived versions of content, strategies, designs and methods by learning from large repositories of original source content. It can produce text, image, video and audio, synthetic data, and models of physical objects, as well as software code. It can also assist with drug discovery and the inverse design of materials.

Combinatorial AI means using multiple emerging AI technologies and trends in combination to uncover new and better values and capabilities.

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